Axel Schultze talked about social media empowerment at this year's Xchange for Tech Innovators in Las Vegas. The past years was filled with social media marketing conversations. The biggest challenge for many businesses is still to actually reach the end user and have a meaningful conversation. Why? Because it is pretty difficult for a company with 500 employees to have meaningful conversations with 10 Million customers. The social media magic for businesses is called "leverage". Reseller, Distributors, Dealer, Broker, Agents have created business success as mediator for the past 5,000 years. And that is not going to change. The Social Media Academy is providing complete social media solution programs and is working with leading social media tools vendors including Alterian, Sysomos and Xeesm to help businesses leverage their partner ecosystems and provide a better customer experience to their respective customers.
Monday, November 22, 2010
Saturday, April 3, 2010
Where Social Media Monitoring Services Fail
Remember the assessment homework during the Leadership class?
How time consuming it is and none of the reporting tools just spew the results?
Four Quadrant Assessment methodology
Analyze and nuderstand your market from a social point of view
The first strategic step is to create an assessment to learn where a respective ecosystem is. Our four quadrant assessment methodology includes the following groups:
- Customer mapping and field assessment
- Brand analysis
- Partner and alliance analysis
- Competition analysis
The assessment concerns about where people are in the social web, sentiment analysis, key interests and reflections.
Jason Falls wrote a very interesting post about Social Media Monitoring Services I like to share with you.
I love his conclusion = Social media monitoring is only as good as the decision-maker who does something with the intelligence.
http://www.socialmediaexplorer.com/2010/04/02/where-social-media-monitoring-services-fail/
best
Marita
http://xeesm.com/maritar
Friday, February 26, 2010
Social Media Academy NCP Model – Case Examples - Catherine Sherwood
Well thought out methodologies have only one purpose: Helping you achieve results faster with less mistakes. The NCP Model stands for Network Contribution Participation and describes the inner relationship between all three aspects. Network Contribution Participation Network provides the reach Contribution is the active engagement and content contribution over such networks Participation is the positive or negative reflection of the contribution and the actual conversation. Conversation is the currency in social media. Catherine Sherwood presents real world experience using the model
Social Media Academy - Corporate Social Media Education
The Corporate Education Program helps business teams to leverage social media for their day to day business activities. To help understand what we do and what we teach, you can listen to this free introductory webinar and get a feel for content, style and approach. The corporate education program is not the typical social media training where you learn to setup a LinkedIn profile, how to tweet and how to create a fan page on Facebook. Instead we focus on the business implications, how to leverage what is going on in the market, how to create a strategy, build an executable social media engagement plan and select the right tools for a given strategy
Thursday, February 4, 2010
Social Media Academy NCP Model – Case Examples - Wendy Soucie
There is a lot of talk about listening the conversation focus how important networking is and also that a network no longer is a privilege but a must have. The NCP model helps to make sense of all of this in a logical way.
What can you do to make sure your social engagement will be successful? Using models, methods and frameworks is an old business technique that shall help managers and their teams to achieve results faster with less mistakes. That doesnt mean to create a cookie cutter social media strategy the opposite is the case: your social media strategy need to be unique, compelling, attractive, an open and trust worthy engagement. Methods have only one yet very important function: They give you a framework to create unique engagements that make sense to your eco system.
Wendy Soucie, http://xeesm.com/wendysoucie presents real world experience (Professional Services Firms, Manufacturer Technical Product) using the model and to provide an understanding about the strategic implications of Social Media
- Gain some additional insights on the listening part in this new world
- Get a whole new perspective on network size, its limits and its powers.
What can you do to make sure your social engagement will be successful? Using models, methods and frameworks is an old business technique that shall help managers and their teams to achieve results faster with less mistakes. That doesnt mean to create a cookie cutter social media strategy the opposite is the case: your social media strategy need to be unique, compelling, attractive, an open and trust worthy engagement. Methods have only one yet very important function: They give you a framework to create unique engagements that make sense to your eco system.
Wendy Soucie, http://xeesm.com/wendysoucie presents real world experience (Professional Services Firms, Manufacturer Technical Product) using the model and to provide an understanding about the strategic implications of Social Media
- Gain some additional insights on the listening part in this new world
- Get a whole new perspective on network size, its limits and its powers.
Friday, January 22, 2010
Social Media Academy NCP Model – Case Examples
Well thought out methodologies have only one purpose: Helping you achieve results faster with less mistakes. The NCP Model stands for Network Contribution Participation and describes the inner relationship between all three aspects. Network Contribution Participation Network provides the reach Contribution is the active engagement and content contribution over such networks Participation is the positive or negative reflection of the contribution and the actual conversation. Conversation is the currency in social media. Catherine Sherwood presents real world experience using the model
Social Media Academy NCP Model – Case Examples
Well thought out methodologies have only one purpose: Helping you achieve results faster with less mistakes. The NCP Model stands for Network Contribution Participation and describes the inner relationship between all three aspects. Network Contribution Participation Network provides the reach Contribution is the active engagement and content contribution over such networks Participation is the positive or negative reflection of the contribution and the actual conversation. Conversation is the currency in social media. Catherine Sherwood presents real world experience using the model
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